Odoo

Odoo

About us

Our mission is to provide a range of easy to use business applications that form a complete suite of tools to accompany any business need. Our applications are integrated and offer a smooth and friendly user experience to ensure the user seamless adoption. The flexibility of Odoo is such that apps can be added according to the growth of your company, adding one app at a time as your needs evolve and your customer base grows.

Odoo is the most installed business software in the world. It is used by over 5.000.000 users worldwide ranging from startup companies (1 user) to large enterprises (300,000+ users). We give millions of companies easy access to the software they need to run and expand their business.

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Jobs

Customer Support Analyst

As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers, and our colleagues as well. Our goal is to make our customers happy by solving their issues and giving them a good quality service.

Your mission will consist of helping our software’s users by investigating to provide them the perfect answer to their questions. When a customer’s request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you will redirect customers to our Developers, depending on the types of request.

Indeed, you will closely collaboration with internal teams such as Consultants, Sales or Developers.

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Business Advisor

Join our dynamic team of Direct Sales and make use of your hunting, analytical and negotiation skills to acquire new clients. As Business Advisor, you will engage with SME’s and advise them on the best solution to adopt for their business.

Concretely, you will be in charge for the whole Sales cycle, from leads to closing, including customers’ on-boarding.

You will :

Receive leads, initiate contact and qualify the potential clients
Analyze and understand the customer needs, activities, challenges and pain points
Show the software by providing tailored demonstration according to the customers’ needs
Provide customized quotes and negotiate conditions of the contract

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Business Analyst – German or Dutch speaker

What we expect.
As Business Analyst, you will implement Odoo. You’ll be in direct contact with the clients to help them with the good use of Odoo Software (eCommerce, Manufacturing, Inventory, Project, Website…) . Therefore, you will analyse their needs and deliver personal training sessions. Basically, you’ll be responsible to deliver the best management solution to your customers!

You’ll work on various different projects at the same time. In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won’t have time to get bored as each project is different (industry, scope, etc.).

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Software Developer

Programming Languages: Python & JavaScript
Database: PostgreSQL (with object relational mapping)
Collaboration platform: GitHub
Development model: Open with external community
Framework: Odoo (ORM, Workflows, Report Engine, BI, AI)

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